Use My Messages to communicate securely with your dietitian, lifestyle coach, or other members of your care team.
Read about Messaging features below.
Use My Messages to communicate securely with your dietitian, lifestyle coach, or other members of your care team.
To view your messages, select My Messages from the dropdown menu under your name.
You can start a new message in one of two ways:
Hover over Message Good Measures and select the team member to whom you want to send a message:
Click on New Message and select the team member to whom you want to send a message:
Click on a name to start a new message to that person:
Select a subject line:
Type your message and click Send or Save as Draft.
You can view your saved drafts and messages any time in My Messages. Simply click on the name of a draft to open it, or click on a message to read it.
File types that you can attach to a secure message include .pdf, .jpeg, .jpg, .gif, and .png.
Click on Attach File at the bottom of your message:
Select the file on your computer that you want to attach and click Open:
To remove the file, click the trash can icon:
An orange alert badge will appear to show you how many new messages you have.
You will also receive an email alert when you receive a new message.